Shipping policy

Shipping Policy

At Jaestial, every order is handled with care, intention, and precision.

Processing Time

All orders are processed within 2–5 business days.

However, most orders ship within 24 hours of purchase.

Please note that processing times may vary slightly during high-volume launches, holidays, or special releases.

Shipping Time

Once your order has been shipped, delivery times depend on the carrier selected at checkout and your location. Estimated delivery dates provided by carriers are not guaranteed.

Order Updates

You will receive a confirmation email once your order has shipped, including tracking information so you can follow your package’s journey.

Important Notes

    • Jaestial is not responsible for delays caused by the carrier, weather conditions, or customs processing.

• Please ensure your shipping address is entered correctly at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer.

If you have any questions regarding your order or shipping status, please contact us at:

Timeless@jaestial.com

Thank you for trusting Jaestial with your adornment.

With care,

Jaestial